Peak Mode Supplements - Frequently Asked Questions
Product Quality & Testing
Are your products third-party tested?
Yes! Every batch of Peak Mode Supplements is third-party tested for purity, potency, and safety. We work with independent laboratories to verify that our products meet the highest quality standards and contain exactly what's on the label—no hidden fillers or proprietary blends.
Are your products GMP certified?
Absolutely. All Peak Mode Supplements are manufactured in FDA-registered, GMP (Good Manufacturing Practice) certified facilities. This means our production follows strict quality control standards to ensure safety and consistency in every batch.
Where are your products made?
Our products are proudly made in the USA. We partner with certified manufacturers who maintain the highest standards of quality, safety, and transparency.
Sourcing & Ingredients
Where do you source your ingredients?
We source premium ingredients from trusted suppliers who meet our strict quality and ethical standards. For our Whey Protein, we use USA-sourced dairy from compliant processing facilities. Our plant-based proteins come from high-quality fava bean and fermented yeast sources. All ingredients are transparently disclosed on each product page.
Are your natural flavors alcohol-free?
Yes. Our natural flavors are alcohol-free and sourced from both plant-based and synthetic sources to ensure optimal taste without compromising quality or compliance standards.
Do you use artificial sweeteners?
No. We use stevia extract (leaf) as our natural sweetener. We avoid artificial sweeteners to provide you with clean, transparent nutrition.
Halal & Islamic Compliance
Are your products halal?
Our Whey Protein and Plant Protein products are sourced from halal-compliant processing facilities with verified USA dairy sourcing. We are currently verifying halal certification status for our other products (Brain & Focus, Ashwagandha, Multivitamin, Collagen, and Colostrum). For detailed sourcing information on any product, please contact us directly.
Do your products contain alcohol?
No. None of our products contain alcohol or alcohol-based carriers. All ingredients are carefully selected to ensure compliance with Islamic dietary standards.
Are your products suitable for Muslims?
Our Whey and Plant Protein products are designed with Islamic compliance in mind, featuring transparent ingredient sourcing and alcohol-free formulations. We encourage all customers to review our complete ingredient disclosures to ensure products meet their personal dietary requirements.
Guarantees & Returns
What is your money-back guarantee?
We offer a 30-day money-back guarantee on all products. If you're not completely satisfied with your purchase for any reason, simply contact us within 30 days for a full refund. No questions asked. We stand behind the quality of our products.
How do I return a product?Contact our customer support team at
peakmodesupplements@outlook.com with your order number. We'll provide return instructions and process your refund promptly. Your satisfaction is our priority.
Shipping & Delivery
Do you offer free shipping?
Yes! We offer FREE express shipping on all orders within the United States (excluding Alaska and Hawaii). No minimum purchase required.
How long does shipping take?
Orders are processed in 1-5 business days and shipped via USPS Priority Express (1-3 business days). Total delivery time is approximately 2-8 business days from order placement. You'll receive tracking information via email once your order ships.
Where do you ship from?
All products ship from our US fulfillment center.
Do you ship to Alaska and Hawaii?
Unfortunately, shipping to Alaska and Hawaii is currently unavailable.
Do you ship internationally?
Currently, we ship to the continental United States only (excluding Alaska and Hawaii). Contact us if you have questions about international shipping options.
Can I track my order?
Yes! You'll receive a tracking number via email once your order ships. You can use this to monitor your package's delivery progress through USPS.
Can I change my shipping address after ordering?You can modify your shipping address within the first
2 hours after placing your order. After that, the order is sent to our fulfillment team and cannot be changed. Contact us immediately at
peakmodesupplements@outlook.com if you need to update your address.
Can I cancel my order?
Yes, but only within the first 2 hours after placing your order. Once your order is being prepared for shipment, it cannot be canceled. However, you can still return it within 30 days under our money-back guarantee.
What if my order is delayed?While most orders arrive within the expected timeframe, occasional delays can happen due to carrier issues or weather. If your order hasn't arrived within
8 business days, please contact us at
peakmodesupplements@outlook.com and we'll investigate immediately.
Allergens & Safety
Do your products contain common allergens?
Please review the ingredient list on each product page for specific allergen information. Our products may contain or be processed in facilities that handle: dairy, soy, fish, and tree nuts. If you have specific allergies, please contact us before purchasing.
Are your products safe for pregnant or nursing women?
We recommend consulting with your healthcare provider before using any supplement during pregnancy or while nursing. While our products are made with quality ingredients, individual health circumstances vary.
Can I take multiple Peak Mode products together?
Yes, our products are designed to complement each other. However, if you're taking medications or have health concerns, consult your healthcare provider before combining supplements.
Usage & Expectations
How much protein is in each serving?
- Whey Protein Isolate: 22g per serving
- Plant Protein: 20-21g per serving
- Brain & Focus Formula: Amino acid blend (see label for details)
When should I take my supplements?
- Protein: Best consumed post-workout or as a convenient protein source throughout the day
- Ashwagandha: 1 capsule twice daily, before meals
- Multivitamin: 2 capsules in the morning with a meal
- Brain & Focus: 2 capsules once daily, before a meal
How long before I see results?
Results vary by individual and depend on your diet, exercise routine, and consistency. Protein supplementation works best when combined with regular training and balanced nutrition. Most customers notice improved recovery and energy within 2-4 weeks of consistent use.
Are results guaranteed?
While our products are formulated with premium ingredients and backed by science, individual results depend on your overall lifestyle, diet, exercise habits, and consistency. We offer a 30-day money-back guarantee so you can try our products risk-free.
Contact & Support
How do I contact customer support?Email us at
peakmodesupplements@outlook.com or use the contact form on our website. We typically respond within 24 hours. We're here to answer any questions about our products, sourcing, compliance, or anything else!
Do you offer bulk discounts?
Contact our team for information about wholesale or bulk order pricing.
